Privacy Policy

Our Commitment to Privacy

Causeway Work Centre respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Register for our programs or services
• Fill out forms on our website
• Contact us via email, phone, or other means
• Participate in surveys or provide feedback
• Subscribe to our newsletters or communications

This information may include your name, email address, phone number, mailing address, employment history, and other relevant information necessary to provide our services.

Consent Through Form Submission: By submitting any form on our website, you provide implied consent for Causeway Work Centre to collect, use, and store the information you provide for the purpose of delivering support, services, and communications related to your inquiry or application. This consent is in accordance with Ontario's Personal Health Information Protection Act (PHIPA), where applicable, Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), and other applicable privacy legislation in Ontario and Canada. You may withdraw your consent at any time by contacting us using the information provided below.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process your requests and applications
• Communicate with you about our programs and services
• Send you updates, newsletters, and marketing materials (with your consent)
• Improve our website and services
• Comply with legal obligations and protect our rights
• Conduct research and analysis to improve our programs

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our programs
• Funding partners and government agencies as required by program requirements
• Employer partners (with your explicit consent) for job placement purposes
• Law enforcement or regulatory authorities when required by law

All third parties with whom we share information are bound by confidentiality agreements and are required to protect your personal information.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access your personal information
• Request corrections to your personal information
• Withdraw consent for specific uses of your information
• Request deletion of your personal information (subject to legal requirements)
• Opt-out of marketing communications
• File a complaint with the Privacy Commissioner of Canada

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, it is securely destroyed.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.